Head of People & Culture

About Us

AIRR LABS is building lasting connections between brands and consumers in Southeast Asia.

We provide a full suite of solutions that enable brands to bring their unique stories to life across the online customer journey.

We are looking for curious and highly motivated individuals who can seize exciting market opportunities and turn them into impactful brand strategies and execution. AIRR Labs is inviting people who have:

• Strong interpersonal and communication skills and enjoy working in a collaborative team
• Innovative, analytical, and problem-solving mindset
• High accountability to deliver results to a high standard
• Ability to manage complex projects and teams with attention to detail
• Proactive and positive attitude to thrive in a fast-paced work environment

Job Brief

The Head of People & Culture will oversee all aspects of human resources practices and processes in Malaysia. The Head of People & Culture is the go-to person for all employee-related issues. This includes managing activities such as job design, recruitment, employee relations, performance management, training & development, and talent management.

People are our most important asset; our Head of People & Culture will ensure that we have a happy and productive workplace where everyone works to realize our vision and objectives. Promoting corporate values and shaping a positive culture will be his/her core responsibility.

This person will report directly to the Country Head.

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing concerns, grievances, or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Requirements

• At least 5 years of relevant experience
• Degree in Human Resources or related field
• Proven working experience as a HR Manager or HR Business Partner
• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation, and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices