Regional Information Systems Specialist (Automotive)

Regional Systems Specialist and play a pivotal role in optimizing our IT infrastructure across the automotive industry. With your expertise, you will ensure the effective and efficient operation of IT systems in various locations, enhancing our capabilities in dealer management systems (DMS) and customer relationship management (CRM) systems. This position requires a dynamic professional fluent in both English and Chinese to support our diverse teams and client base.

Key Responsibilities:

• Oversee the implementation and maintenance of IT systems, particularly focusing on DMS and CRM systems used extensively in the automotive sector.
• Train local IT staff and users, providing support in both English and Chinese.
• Identify and gather business requirements for system implementation.
• Troubleshoot and resolve complex issues related to hardware, software, and networks across multiple locations.
• Coordinate with central IT and automotive management teams for technology updates and new implementations.
• Conduct regular audits to ensure systems meet industry standards and comply with company policies.
• Manage relationships with vendors and service providers, ensuring service quality.
• Document IT system configurations, procedures, and protocols.
• Engage in strategic IT planning meetings to drive regional IT infrastructure improvements in line with business goals.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• At least 3 years of experience in a systems specialist or related role, preferably within the automotive industry.
• Proficiency in DMS and CRM systems.
• Strong technical understanding of computer systems, networks, and data security.
• Fluent in English and Chinese to support regional operations and communication.
• Willingness to travel frequently within the regional countries and areas.
• Strong project management skills and experience in leading IT initiatives.