Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...
T

Customer Service Executive

RM 2,200 - RM 3,000 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

INDUSTRY: E-Commerce Solution Provider

Benefits:

  • Transport Allowance, Mobile Allowance & Performance Bonus provided.
  • Medical benefits provided.
  • FREE weekly breakfast
  • Career development guaranteed.
  • Opportunity to work with top brands from different industries.
  • Enjoy complimentary refreshments and snacks.
  • Company events & activities.
  • Strategic location, nearby facilities e.g. banks, restaurants and supermarkets.
  • Positive, young and dynamic working environment.

Job Responsibilities:

  • Provide high-quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints to establish a good relationship with customers.
  • Respond promptly and effectively to customer inquiries via various E-Commerce platforms, such as Shopee, Lazada, TikTok, and etc.
  • Collaborate with internal teams to resolve escalated issues and ensure a seamless customer experience.
  • Ensure all customer inquiries, questions and complaints are resolved in accordance with company processes and procedures.
  • Handle customer complaints and concerns with empathy and professionalism, working towards positive solutions.
  • Identify and communicate feedback from customers with the team for continuous improvement and solutions.
  • Maintaining the good response rate for all the E-Commerce platforms.
  • Work closely with internal team and clients to ensure the accuracy of backend setting such as pricing, product listings, campaign banners and collaterals, and inventory of products.

Job Requirements:

  • Candidate must possess at least a Bachelor’s Degree or Diploma in E-commerce/ Marketing/ Advertising/ Media Planning/ Arts and Creative/ Business or equivalent.
  • Preferably 1-2 years of working experience in e-commerce industry.
  • Experience in E-commerce marketplaces (Shopee/Lazada) is a strong plus.
  • Required Language(s): English and Bahasa Malaysia.
  • Proficiency in Mandarin communication is highly advantageous.
  • Computer literate with strong proficiency in Microsoft Office applications.
  • Good problem solving skills, initiative, attention to detail, strong sense of responsibility and positive working attitude.
  • Good written and verbal communication skills.
  • Fresh graduates are welcomed to apply.

Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM3,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Holidays
  • Monday to Friday

Supplemental Pay:

  • Attendance bonus
  • Performance bonus
  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (Preferred)
Similar Jobs

1d ago

Customer Assistant @ Medan Idaman
Watsons Personal Care Stores Sdn Bhd
Setapak, Malaysia

Full Time, onsite, onsite

RM 1,800 / Per Mon