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Jobs or company...

Area Project Manager, Escalator Service (6 months)

Salary undisclosed
Original
Simplified

KONE Service Business enables sustainable customer success by maintaining and modernizing elevators, escalators and automatic doors and delivers the best People Flow experience. Our ability to differentiate in the eyes of the customer makes our KONE Service Business unique. The drivers that make us unique are: In service business, our people make a difference; Value for customers is considered in everything we do; Digital and technology create value for our customers and enable our teams to deliver quality service; Leveraging our decentralized organization for excellent customer service, and fast scaling through strong global.

At KONE Service Business, we are transforming the way we deliver maintenance. With this transformation, we are moving our maintenance operations into a dynamic, data driven model supported by innovative technician tools and taking the next step in delivering maintenance services in a smarter and more sustainable manner, with better customer & technician experience.

In line with above, we see opportunity to bring more focus on escalators maintenance especially with transvario. So, we are looking for Area Project Manager (Escalator Service) to join our Area Service team for 6 months only . In this exciting new role, you will be focusing on the following responsibilities. The location of the role is most preferably in any APM countries. No relocation needs.

Key responsibilities:

  • We expect the Project manager(transvario) to work closely with frontlines on the following

  • Drive the transvario inspections completions to 100% by end of 2024 ( 20% balance as per to date)

  • Ensure process compliance of inspections, SO reporting process

  • Follow up, monitor status of units and work with Global Spare Supply (GSS)/FLs to get needed materials for repairs including forecast to GSS, ordering by FLs

  • Govern progress regularly with FL project managers to understand status/burning issues if any and address it with Global support

  • Ensure that the back reporting of costs is correctly captured for all activities related to transvario inspections, repairs

  • Work with FL sales/APM Sales/Service Directors to communicate with customers about Obsolete TV cases and drive business stands on further maintaining or modernizing

  • Work closely with Global/Area modernization offering in creating packages and solutions for transvario

  • Regular monthly steering with FL MDs/Area VPs to share status/risks and opportunities

  • Actively participate in Global steerings on transvario in reporting, getting needed support

To succeed in this role, we hope you to have:

  • Background and hands-on understanding project management , good level of knowledge with SAP , Qliksense , CRM

  • Excellent communications and presentation skills and ability to discuss with local senior leadership, other stakeholders

  • Ability to influence people and develop long lasting collaboration with project team members and frontlines.

  • Analytical thinking style and proactive solution-oriented mindset.

  • Understanding on escalator maintenance operations, escalator technical knowledge is added asset


Ready to join our flow?

In this role, you will be in a key position in moving our service operations into a dynamic data driven model globally and drive this change together with your area and frontline teams and colleagues.
If you see yourself as someone who would succeed in this role and wish to join us in achieving new heights with dynamic maintenance planning transformation, dont hesitate to send your application already today!

Please send your application via Workday portal.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

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