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Executive Call Centre/ Contact Centre

RM 1,800 - RM 3,300 / Per Mon


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  • Provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time.
  • Provide first call resolution in an effective and timely manner.
  • Handle customer inquiries in an efficient, courteous and professional manner.
  • Able to work both independently in a team environment by supporting team members in the absence on customer follow up i.e. ownership.
  • Bachelor's Degree/Diploma in any related discipline.
  • Experience in Customer Service/Call Centre/Credit Card Sales/ Banking or financial industry background will be an added advantage.
  • Fresh graduates are also welcome to apply
  • Computer literate and proficient in Microsoft Office.
  • Fluent in conversing in both English and Bahasa Malaysia.
  • Able to start immediately is an added advantage.
  • 5-day work week with the ability to work on shift rotations on weekends and public holidays. (Selected candidates will be entitled for rest day and off day on alternate basis)
  • A strong team player with good etiquette.
  • Successful candidate will be based at Bangsar Office.
  • EPF/SOCSO
  • Nearby LRT/MRT station
  • Performance bonus
  • Annual bonus
  • Overtime pays