Executive Call Centre/ Contact Centre
RM 1,800 - RM 3,300 / Per Mon
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Simplified
- Provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time.
- Provide first call resolution in an effective and timely manner.
- Handle customer inquiries in an efficient, courteous and professional manner.
- Able to work both independently in a team environment by supporting team members in the absence on customer follow up i.e. ownership.
- Bachelor's Degree/Diploma in any related discipline.
- Experience in Customer Service/Call Centre/Credit Card Sales/ Banking or financial industry background will be an added advantage.
- Fresh graduates are also welcome to apply
- Computer literate and proficient in Microsoft Office.
- Fluent in conversing in both English and Bahasa Malaysia.
- Able to start immediately is an added advantage.
- 5-day work week with the ability to work on shift rotations on weekends and public holidays. (Selected candidates will be entitled for rest day and off day on alternate basis)
- A strong team player with good etiquette.
- Successful candidate will be based at Bangsar Office.
- EPF/SOCSO
- Nearby LRT/MRT station
- Performance bonus
- Annual bonus
- Overtime pays
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