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CLIENT SERVICE EXECUTIVE

Salary undisclosed

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Responsibilities

  • Speaking with clients over the phone and online.
  • Understanding client needs and objectives.
  • Addressing enquiries and resolving concerns efficiently and proactively.
  • Processing client orders or complaints.
  • Building client relationships.
  • Documenting calls and filing written reports.
  • Reporting to a group manager and working with the team to achieve targets.
  • Attending meetings and training programs.

Job Types: Full-time, Permanent

Pay: RM2,800.00 - RM4,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Yearly bonus