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Responsibilities
- Speaking with clients over the phone and online.
- Understanding client needs and objectives.
- Addressing enquiries and resolving concerns efficiently and proactively.
- Processing client orders or complaints.
- Building client relationships.
- Documenting calls and filing written reports.
- Reporting to a group manager and working with the team to achieve targets.
- Attending meetings and training programs.
Job Types: Full-time, Permanent
Pay: RM2,800.00 - RM4,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Yearly bonus
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