Insurance Operation Analyst - Thai Speaker
Salary undisclosed
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
Job Description
- Performs routine business processing transactions and may involve independent thinking, including data-entry in system, issuing policy documents and billing premiums based on set guidelines. Involve analysis and investigation during handling the account.
- Review, evaluate, verify and process work for business. This includes calculation of taxes / adjustments, billing premiums and issuing policies to the client.
- Organizes and maintains electronic databases. Performs data input and maintenance.
- Respond to queries by Clients, Producing Office or Underwriters.
- Review, investigate and rectify all the rework issue if any.
- Preparing reports as and when required by management
- Address client and broker queries through email and calls, ensuring timely follow-ups.
- Handle escalations from stakeholders, demonstrating strong complaint management skills to resolve issues effectively.
- Participate in weekly and monthly calls with business and regional stakeholders to address outstanding accounts and other concerns.
Job Qualifications
- Fluent in written and oral English communication.
- Proficiency in Thai is required for handling the Thailand market, including reading, writing, and verbal communication.
- Open to fresh graduates and experienced candidate within insurance industry.
- Work shifts aligned with the supported region, including Malaysia public holidays.
Similar Jobs