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DUTIES & RESPONSIBILITIES:
- Identify and engage with government agencies responsible for managing healthcare claims for their beneficiaries.
- Develop and maintain relationships with key stakeholders, including government hospital administrators, doctors, and nurses.
- Conduct regular visits to government hospitals to pitch our service benefits to healthcare professionals and address any concerns.
- Build and sustain long-term relationships with doctors, nurses, and hospital management to ensure continued engagement and referrals.
- Act as a liaison between the company and healthcare professionals, resolving issues related to claims, approvals, and patient services.
- Responsible for answering the telephone and dealing with the calls appropriately.
- Ensuring high levels of customer satisfaction through excellent sales service.
- Assist with the sales process by maintaining a partial supply schedule.
- Ensuring the application received is complete. Liaising with corresponding party to get the related document if needed.
- Manage the storing of all documentation relating to application.
- Liaising with purchaser / sales representative to get cost price.
- Facilitate the payor complete application for GL approval. Provide 3 quotation and complete application.
- Maintained good repo for current client.
- Coordinate medicines supply with TP Pharmcay and TerajuPharma.
- Monitoring application status (Waiting for approval, Approval, payment).
- Liaising with customers, as well as internal personnel including the sales team.
- Preparing statements and related reports for the company.
- Chasing approval for application by telephone and email. Ensure follow up delinquent outstanding approval with payor.
- Managing the “Manual Master” Listing.
- Facilitate complete application for payment process. Provide complete application together with DO and invoices.
- Achieve monthly and quarterly sales targets by onboarding government agencies and increasing hospital engagement.
- Prepare detailed reports on sales performance, client feedback, and market trends.
- To coordinate schedule for cleaner to come office.
- To facilitate account complete document for utilities payment.
QUALIFICATIONS/REQUIREMENT
- Possess minimum Diploma in Science or any relevant field.
- At least 3 years of experience in related field.
- Strong attention to detail and the ability to manage multiple tasks simultaneously.
- Sense of urgency and ability to attend inquiries on timely manner.
- Excellent communication and problem-solving skills.
- Proficient in English and Bahasa Malaysia.
- Based in Setia Alam Office.
Job Type: Full-time
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Parental leave
Schedule:
- Monday to Friday
Application Question(s):
- What is your expected salary?
- How long is your notice period?
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