E-Commerce Administrator & Support

RM 1,700 - RM 2,700 / month

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1. Product Management:

Product Listing and Updates: Adding, editing, or removing product listings on the e-commerce platform. Ensuring accurate product descriptions, pricing, images, and inventory levels.
Inventory Management: Monitoring stock levels, ensuring that items are properly stocked, and coordinating with sales and warehouse for restocking when necessary.
Product Categorization: Organizing products into appropriate categories and ensuring that customers can easily search for and find products.

2. Order Management:

Order Processing: Ensuring that orders are processed efficiently, including confirming payments, preparing shipments, and managing returns or cancellations.
Customer Service: Handling customer inquiries related to order status, payment issues, shipping concerns, and return or exchange processes.
Shipping & Delivery Coordination: Coordinating with logistics and shipping providers to ensure timely and accurate deliveries.
3. Website Management:
Content Updates: Ensuring the website content (banners, promotions, news, etc.) is updated regularly and is aligned with current marketing efforts.

5. Platform Maintenance & Updates:

Software Updates: Keeping the e-commerce platform up to date with the latest features, security patches, and improvements.
Vendor Management: Managing third-party tools or services (e.g., email marketing platforms, ERP systems, or CRM tools) and ensuring they integrate well with the e-commerce system.

Education:

· Fresh Graduate, Diploma In any field

Experience: