Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Customer Service Executive (E-Commerce)

Salary undisclosed

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

JOIN THE GLEAM TEAM TODAY!

About LUMI Beauty

At Lumi Beauty, we are passionate about enhancing natural beauty and promoting wellness through innovative skincare and beauty products. As a growing brand, we are dedicated to providing an exceptional customer experience that aligns with our commitment to quality and customer satisfaction.

Role Overview:
We are seeking a highly professional and empathetic Customer Service Executive to join our team. This role requires a deep understanding of the importance of customer service and the ability to communicate effectively with customers. You will play a vital role in maintaining our brand reputation by addressing customer inquiries, complaints, and concerns with care and professionalism.

GLEAM TEAM Responsibilities:

  • Customer-Centric Communication: Respond promptly and professionally to all customer inquiries, complaints, and comments across email, chat, social media, and other platforms, ensuring a positive experience with every interaction.
  • Complaint Resolution: Handle customer complaints with empathy and efficiency, ensuring swift resolutions that uphold our brand values.
  • Returns & Product Issues: Process product returns and address issues related to product quality, defects, or usage concerns while keeping customers informed throughout the process.
  • Shipping & Fulfillment Support: Manage and resolve shipping delays, lost packages, incorrect orders, or packing errors by collaborating with logistics and fulfillment teams.
  • Proactive Service: Monitor and manage customer feedback and ratings, actively taking measures to maintain high service standards and prevent dissatisfaction.
  • Brand Representation: Maintain a professional tone in all communications, ensuring every response reflects Lumi Beauty’s commitment to excellence and customer care.
  • Team Collaboration: Work closely with internal teams to improve service processes and ensure timely resolutions for complex customer concerns.
  • Continuous Improvement: Stay updated on Lumi Beauty’s product range, policies, and promotions to provide accurate and helpful support.

What does it take to be part of the GLEAM TEAM:

  • Minimum of 1-2 years of experience in a customer service role, preferably in the e-commerce or beauty industry.
  • Exceptional communication and interpersonal skills, with the ability to craft thoughtful, professional responses tailored to each customer’s needs.
  • Strong problem-solving skills and a proactive approach to handling customer concerns.
  • Experience in using customer service tools and software.
  • A strong understanding of the importance of customer satisfaction and how it impacts brand reputation.
  • Ability to manage multiple inquiries simultaneously while maintaining attention to detail.
  • Passion for beauty and wellness products is a plus.

Job Type: Full-time

Pay: RM2,400.00 - RM2,900.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift

Supplemental Pay:

  • Performance bonus
Similar Jobs