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JOIN THE GLEAM TEAM TODAY!
About LUMI Beauty
Are you ready to take your eCommerce expertise to the next level? Lumi Beauty is on a mission to redefine beauty with our high-quality, radiant skincare products. As we continue to grow, we’re looking for a hands-on and detail-oriented eCommerce Executive to be the driving force behind our online sales operations. If you’re passionate about beauty, thrive in a fast-paced environment, and love the satisfaction of seeing a smooth process from start to finish, we want you on our team!
GLEAM TEAM Responsibilities:
- Online Platform Management: Take ownership and optimize Lumi Beauty’s stores on Zalora, TikTok Shop, and other platforms, ensuring we shine across all touch-points.
- End-to-End Online Sales Management: Responsible to support and execute the entire process of Lumi Beauty’s online sales platforms, from product listings to post-sales support with the team.
- Campaign, Launch, and Event Execution: Plan, coordinate, and execute campaigns, product launches, and events with precision, ensuring all timelines and deadlines are met without compromise.
- Online Stock Fulfillment: Accurately monitor inventory levels, manage stock availability, pack and coordinate with the team for timely fulfillment of orders.
- Courier Coordination: Liaise with courier services to ensure timely and efficient deliveries while proactively addressing any logistical challenges.
- Customer Queries: Respond promptly and professionally to customer inquiries, resolving issues and maintaining high satisfaction levels.
- Promotions & Analysis: Develop and implement promotional strategies, analyze their performance, and make recommendations for improvements.
- Adaptable Job Scope: Take on additional responsibilities and tasks as business objectives evolve.
- Data Analysis & Reporting: Regularly review sales trends, platform analytics, and customer behaviors to identify growth opportunities and optimize performance.
- Collaboration: Work closely with marketing and operations teams to ensure seamless workflows and effective execution of strategies.
What does it take to be part of the GLEAM TEAM:
- Proven experience in managing eCommerce platforms, especially Zalora and TikTok Shop, with a willingness to learn and adapt to additional platforms.
- Exceptional organizational skills with the ability to meet deadlines and manage multiple tasks efficiently.
- Strong planning and coordination abilities to ensure campaigns and launches are executed accurately and on time.
- Excellent communication skills for managing customer queries and collaborating with teams.
- Analytical mindset for interpreting data and optimizing platform performance.
- Creative flair for designing engaging product presentations and campaigns.
- Flexible and proactive attitude to adapt to evolving business needs.
- A passion for beauty and skincare is a plus.
Job Type: Full-time
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
Supplemental Pay:
- Performance bonus
Experience:
- E-commerce: 1 year (Preferred)