Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Success Executive

  • Full Time, onsite
  • Info Tech Systems Integrators (M) Sdn Bhd
  • Brickfields, Malaysia
Salary undisclosed

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

About to role:-

Customer Success Executive will need to be able to understand customer expectation through ongoing collection and analysis of data and feedback which is then used to develop onboarding and retention strategies to feed into product road maps. He/She will be mostly collaborating with Customer Success Manager to assist in executing and structure planning to conceptualise ideas on behalf of the Customer Success Team.

Main Responsibilities

  • Attend and remedy any escalated customer complaints reported via ticketing system, emails & calls.
  • Contact churn customers and collect meaningful input from them while ensuring proper data tracking for reporting purposes.
  • Able to provide quick solutions & insights to customers on ways that could improve their overall user experience with our system.
  • Collect, analyse and distil feedbacks collected from customers to stakeholder for further service and product improvements.
  • Any other ad hoc duties as assigned from your Management.

Job Type: Full-time

Pay: RM3,500.00 - RM4,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Experience:

  • Customer support: 1 year (Preferred)
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