Production Administrator

Job Summary:

The Production Administrator plays a crucial role in supporting the smooth and efficient flow of production within the company. This position involves a wide range of administrative and logistical tasks, ensuring timely order fulfillment and maintaining accurate production records.

Key Responsibilities:

Order Processing and Management:

• Receive and process customer orders accurately, ensuring all necessary information is captured (e.g., measurements, materials, finishes).
• Enter orders into the production planning system.
• Liaise with customers and sales team to clarify order details and resolve any discrepancies.
• Track order progress from receipt to delivery, providing regular updates to customers.

Production Scheduling and Coordination:

• Assist in creating and maintaining production schedules, considering priorities, lead times, and resource availability.
• Coordinate with production teams, including carpenters, fabricators, and installers, to ensure timely completion of orders.
• Monitor production progress and identify and resolve any potential bottlenecks or delays.

• Inventory Management:
• Maintain accurate records of raw materials, components, and finished goods inventory.
• Assist in ordering and receiving materials, ensuring timely delivery to the production floor.
• Conduct regular stock checks and identify any discrepancies.

• Quality Control:
• Conduct basic quality checks on finished products to ensure they meet customer specifications and company standards.
• Assist in identifying and resolving quality issues.

• Documentation and Reporting:
• Prepare and maintain various production-related documents, including order confirmations, work orders, delivery notes, and quality control reports.
• Generate reports on production performance, including key metrics such as order fulfillment rates, lead times, and production costs.

• Customer Service:
• Respond to customer inquiries regarding order status, delivery schedules, and any other production-related issues.
• Build and maintain positive relationships with customers.

Job Title: Production Administrator

Department: Production

Reports To: Production Manager

Job Summary:

The Production Administrator plays a crucial role in supporting the smooth and efficient flow of production within the company. This position involves a wide range of administrative and logistical tasks, ensuring timely order fulfillment and maintaining accurate production records.

Key Responsibilities:

• Order Processing and Management:
• Receive and process customer orders accurately, ensuring all necessary information is captured (e.g., measurements, materials, finishes).
• Enter orders into the production planning system.
• Liaise with customers and sales team to clarify order details and resolve any discrepancies.
• Track order progress from receipt to delivery, providing regular updates to customers.
• Production Scheduling and Coordination:
• Assist in creating and maintaining production schedules, considering priorities, lead times, and resource availability.
• Coordinate with production teams, including carpenters, fabricators, and installers, to ensure timely completion of orders.
• Monitor production progress and identify and resolve any potential bottlenecks or delays.
• Inventory Management:
• Maintain accurate records of raw materials, components, and finished goods inventory.
• Assist in ordering and receiving materials, ensuring timely delivery to the production floor.
• Conduct regular stock checks and identify any discrepancies.
• Quality Control:
• Conduct basic quality checks on finished products to ensure they meet customer specifications and company standards.
• Assist in identifying and resolving quality issues.
• Documentation and Reporting:
• Prepare and maintain various production-related documents, including order confirmations, work orders, delivery notes, and quality control reports.
• Generate reports on production performance, including key metrics such as order fulfillment rates, lead times, and production costs.
• Customer Service:
• Respond to customer inquiries regarding order status, delivery schedules, and any other production-related issues.
• Build and maintain positive relationships with customers.

Qualifications & Experience:

• High School Diploma or equivalent required.
• 1-2 years of experience in a production or manufacturing environment preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is essential.
• Excellent organizational and time-management skills.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Dynamic and challenging work environment
• Be part of a growing and successful company

Job Types: Full-time, Fresh graduate

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

• Opportunities for promotion

Schedule:

• Fixed shift
• Holidays

Supplemental Pay:

• Attendance bonus
• Overtime pay
• Performance bonus
• Yearly bonus

Application Deadline: 01/03/2025
Expected Start Date: 01/06/2025