Epicareer Might not Working Properly
Learn More

(Immediate hiring) Online Engagement Specialist - Sunway Pinnacle

Salary undisclosed

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

Join our team as an Online experience specialist and play a pivotal role in delivering exceptional customer experiences while contributing to our retail success. Your dedication and skills will be instrumental in elevating our brand's reputation and driving sales growth.

Responsibilities:

  • Conduct follow-up calls or chats for customers who have expressed interest in specific products or services.
  • Provide detailed product information and address customer inquiries effectively.
  • Proactively identify opportunities to upsell and cross-sell related products and services during customer interactions.
  • Offer personalized recommendations to enhance the customer's shopping experience and maximize sales.
  • Maintain a friendly, professional, and helpful demeanor, ensuring that each customer interaction is positive and memorable.
  • Exhibit resilience and an openness to feedback for continuous self-improvement.
  • Collaborate with the marketing team by actively participating in various promotional campaigns.
  • Execute campaign-specific tasks, including product launches and special offers, as requested.

Job Requirements:

  • Minimum SPM qualification
  • Language proficiency.
  • Passionate & eager in doing sales.
  • Demonstrated resilience and an ability to accept feedback constructively.
  • Strong adaptability to thrive in a constantly changing work environment.
  • Ambitious and eager to learn, with a commitment to gaining product knowledge and mastering sales strategies.
  • Working Hours: 10am-7pm or 11am-8pm (M-F)

Benefits:

  • Basic salary
  • Phone Allowance
  • Hardship Allowance
  • Shift Incentive
  • Sales Incentive
  • Annual Leave
  • Sick Leave
  • EPF, Socso, EIS
  • Career growth
  • Renewable contract

Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM1,800.00 - RM2,300.00 per month

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Commission pay

Education:

  • STM/STPM (Preferred)