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- Technical Exective on T&M Japanese OEMS in Thailand (HONDA, TOYOTA) and Malaysia (Perodua and Proton)
- Execute the customer account strategy according to Customer Value Roadmap (CVR)
- Promote the Value Engagement Framework and convince customer to adopt it for Transformation Program/project, in order to sell the 3DEXPERIENCE platform through a value proposal and thus contribute to increasing the deal size, accelerating deal signing while securing a successful go-live.
- Drive and manage the engagement team during VALUE ENGAGEMENT, working in conjunction with the sales team (planning, schedule, resources, budget …). Arbitrate, escalate and provide reports.
- Supervise all technical engagement teams’ deliverables during VALUE ENGAGEMENT. Be accountable for quality (especially during gate reviews) of all VALUE ENGAGEMENT deliverables.
- Organize VALUE ENGAGEMENT Executive Presentation with customer at each stage (VA Executive presentation, VDef Executive presentation, VC Executive presentation) with the support of Client Executive.
- Expose and argue all VALUE ENGAGEMENT deliverables to customer as well as internally during dedicated presentations.
- Lead and / or Contribute to all engagement reviews.
- Ensure a smooth transition to Value Delivery with the C&SI, and/or DS IS to secure a successful solution implementation.
- Orchestrate and prioritize all technical activities in a coherent way to drive and ensure business objectives achievement and respect of customer commitment
- Act as advocate of the customer and C&SI within 3DS taking in consideration 3DS interest.
- Leverage 3DDashboard and IFWE Loop to manage customer and ecosystem interaction, and capitalize all relevant information
- Define and execute the communication plan with the customer in collaboration with the Client Executive (kick-off, success celebration, internal communication, success stories, testimonies, …)
Professional Skills
- Build business relationships
- Protect client interests
- Protect company interests
- Apply crisis management
- Delegate activities
- Maintain relationship with customers
Soft Skills
- Accountability
- Written Communication
- Presenting to Others
- Managing Resources
Diversity statement
As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.
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