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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Level 1 - Incident Management Specialist (KoreanSpeaker)

Salary undisclosed

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Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Votre rôle

  • To provide a professional first technical point of contact for the customer and third party vendors.
  • Diagnose fault - related incidents by effectively utilizing troubleshooting software and other network / prpduct utility programs.
  • Provide updates as needed to the customer in order to meet performance objectives and contractual objectives.
  • To ensure incidents are allocated to the most appropriate 'next step' as part of the incident flow process.
  • To monitor incidents and perform both technical escalations and managerial escalations in line with company procedures.
  • To monitor systems, customer networks and products and deal with alerts and events as appropriate.
  • To liaise and refer issues to correct / relevant entities e.g other service desks, PTT, Carriers, Operations & Engineering teams and other vendors as appropriate.
  • Document all troubleshooting and incident management actions via the electronic incident management system to the highest possible standard.
  • To undertake any other reasonable task as assigned.

Votre profil

  • Able to commit for work 24 X 7 shift rotations.
  • Ability to work in international environment but with capability to work independently when needed.
  • Ability to engage and partner wiht customer and internal staff as required.
  • Ability to identify problems and analytically solve them to resolution as required and wihtout stress.
  • Ability to work in (virtual) team environment wiht internal and external organization and with customer.
  • Proficient in Cantonese Language

Le plus de l'offre

Education and experience requirements :

  • Minimum qualification of Degree or Diploma or equivalent in IT Filed
  • Minimum 2 years of experience in Network Management
  • Has a minimum 1 year of experience liasing wiht international customer.
  • prefereably certified wiht CCNA/CCNP or other relevant network certifications.
  • Experience working with TELCO provider and product vendors.
  • Relevant working experience and possess sound technical knowledge.
  • Strong technical troubleshooting and knowledge of any of the below technologies needs to be demonstrated

(I) IP knowldege - IPVPN, IP Telephony, Internet, LAN etc.

(Ii) WAN knowledge - MPLS, SD-WAN, etc.

(Iii) CISCO routers, switches and standard products knowledge preferred.

This is a local role in (country) and any successful applicant from outside (country) will be offered a local package. No mobility/ relocation assistance will be provided.


Entité

Global Delivery & Operations

Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business

Contrat

CDI
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