Receptionist

Our company is looking for a professional hotel front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.

Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.

Responsibilities:

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as forms, pens, forms, and paper.
• Answer all client questions and incoming calls.
• Manage to use hotel system
• Manage all guest booking
• Check-in & check-out guest
• Manage room allotment & track every guest income booking
• Monitor, organise and reply emails.
• Maintain records and files.
• Manage linens & amenities stock records

Requirements:

• High school diploma or relevant qualification.
• A minimum of 1 year of proven experience in a similar role.
• Good understanding of office administration and basic bookkeeping practices.
• Superb written and verbal communication skills.
• Excellent organizational and multi-tasking abilities.
• Strong knowledge of MS Office programs.

Job Type: Permanent

Pay: From RM1,700.00 per month

Schedule:

• Rotational shift

Education:

• STM/STPM (Preferred)

Experience:

• Receptionist: 1 year (Required)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)