CUSTOMER SERVICE OFFICER (PART TIME BASIS)

CUSTOMER SERVICE OFFICER (PART TIME BASIS)

About the Role

• Make follow up phone calls to our existing customer base to suggest I CAN READ courses
• Recommend suitable courses to students from 2.5-12 years old
• Practice sales technique and offer an awesome call experience
• You are passionate about delivering amazing customer experience and understand that each interaction with the customer is an opportunity to build a long term relationship.
• You are effective in your communication and are attuned to the customer’s need, both through verbal and nonverbal cues.
• You observe details in your environment and delight in finding ways to make things better
• Reception Duties

REQUIREMENTS

This is a part-time position so we can set up a schedule of how many hours committed per week. We’re looking for young, energetic, and eager learner who wants to learn all about start-up and be trained up Administration, Operations, and Customer Service. Opportunity to work up to full time in long term. Students are welcome to apply.

• Have relevant working experience in sales and customer service function
• Excellent command of spoken English
• Be able to communicate effectively and sensitively
• Caring and compassionate attitude is a must
• Cheerful, independent, proactive, meticulous, flexible and able to work in a fast-paced working environment
• Operate well under pressure and tight timelines, be adaptive to a changing environment
• At least a basic proficiency in MS Word and MS Excel
• Working hour: 16 hrs per week for a start
• RM10/hr (exclude lunch hour)
• Transport Reimbursement up to RM12
• Willing to work in Puchong

Job Types: Part-time, Temporary

Pay: RM10.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Day shift
• On call
• Weekend jobs

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist: 1 year (Required)

Language:

• English (Required)
• Mandarin (Preferred)