We are hiring for Sales Associate and Support Admin! These roles are essential in driving customer satisfaction, ensuring smooth sales processes, and delivering top-notch support. If you are a proactive, detail-oriented individual with a passion for teamwork and customer engagement, we’d love to hear from you. Fresh graduates are welcome, and we offer a supportive environment with plenty of growth opportunities. Be part of our dynamic team and grow with us!Sales Associate [Admin]- Support the sales team with inquiries, schedules, and document organization.
- Act as a liaison between the sales team and clients to ensure satisfaction.
- Coordinate meetings, events, and sales presentations.
- Conduct simple software demonstrations for clients or training purposes.
- Collaborate with other departments to streamline workflows and assist with planning sales events.
Support Admin [Customer Service]- Maintain and update support tickets and customer records in the support management system.
- Handle customer inquiries via phone, email, or chat, providing timely and accurate information.
- Assist in resolving customer issues or escalate them as needed.
- Prepare and maintain support documentation, FAQs, and user guides.
- Coordinate and schedule support team meetings and training sessions.
- Manage the support team’s calendar and track deadlines and follow-ups.
- Assist in the setup and maintenance of support tools and software.
- Provide basic technical support.
Sales Associate [Admin]- Strong organizational and multitasking skills.
- Proficiency in English and Malay, with excellent communication skills.
- Familiarity with Microsoft Office Suite and CRM systems.
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Support Admin [Customer Service]- Strong communication skills (phone, email, chat).
- Proficient in Microsoft Office and support tools.
- Team player with a proactive attitude.
- Willingness to learn and adapt.
- Strong sense of responsibility and integrity.
