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Customer Service Executive

Salary undisclosed

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* To respond promptly to customer inquiries regarding via calls, live chat and email.

* To handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution.

* To maintain a professional and courteous demean or during interactions with customers, ensuring high-quality service and customer satisfaction.

* To stay informed about E-commerce products, promotions, policies, and procedures to provide accurate and up-to-date information to customers.

Job Type: Full-time

Pay: RM2,400.00 - RM2,900.00 per month

Expected Start Date: 01/13/2025

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