Epicareer Might not Working Properly
Learn More

(English/Bahasa) Customer Service Support (No Midnight Shift)

RM 2,000 - RM 2,900 / Per Mon


Original
Simplified
  • Call Management: Handle inbound calls for inquiries, complaints, feedback, and product-related concerns.
  • Customer Satisfaction: Provide accurate information and outstanding service to exceed expectations.
  • Team Collaboration: Work together to meet KPI targets and maintain SLA standards.
  • Education: At least SPM qualification is required.
  • Language Proficiency: Fluency in English is a must.
  • Fresh Graduates: Ideal for those starting a career in a call center.
  • Shift Flexibility: Open to rotational shifts with scheduled off days.
  • Working Hours: 9-hour shifts, including a 1-hour lunch break.
  • Location: Workplace located in PJ Ara Damansara.
  • Training: Enhance skills with comprehensive training provided.
  • Benefits: Access EPF & SOCSO, sick leave, and annual leave.
  • Recognition: Receive quarterly staff rewards and appreciation.
  • Career Growth: Advance from Customer Service Executive to Senior Manager with a clear path.