Epicareer Might not Working Properly
Learn More

Customer Service Executive

  • Full Time, onsite
  • Romanee Conte Estate Management Sdn Bhd
  • Shah Alam, Malaysia
RM 2,000 - RM 2,500 / Per Mon


Original
Simplified
  • To respond promptly to customer inquiries via WhatsApp and calls, providing accurate information.
  • To handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution.
  • Maintain and update customer records in our database.
  • Conduct follow-up calls and emails to ensure customer satisfaction.
  • Morning & Night shift (rotating shift)
  • Possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, any field.
  • Good communication skills in Bahasa Malaysia and English.
  • Good in problem- solving and analytical skills to address customer needs and resolve issues.
  • Quick learner and team worker.
  • Fresh grad are welcome to join us.
  • EPF, SOCSO, EIS
  • Overtime
  • Free Parking
  • Provide uniform
  • Medical Claim
  • Training is provided