Restaurant Supervisor

JOB DESCRIPTION:-

The Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant, ensuring excellent customer service, and managing staff to deliver a high-quality dining experience.

KEY RESPONSIBILITIES:

• Supervise and coordinate the activities of restaurant staff, including hosts, servers, and kitchen staff
• Manage the restaurant's daily operations, including opening and closing procedures
• Ensure compliance with health and safety regulations, as well as company policies and procedures
• Handle customer inquiries and complaints in a professional and courteous manner
• Schedule and coordinate staff shifts, manage staff performance, and provide feedback and coaching as needed
• Monitor restaurant inventory and supplies, and place orders as necessary
• Analyze sales reports and other data to identify areas for improvement and make recommendations to management
• Oversee restaurant marketing and promotional activities, and participate in community events as needed

QUALIFICATIONS:

• Minimum of 2 years of experience in the restaurant industry, with at least 1 year in a supervisory role
• Certifications in food safety may be required, depending on local regulations
• On-the-job training will be provided to learn specific company policies and procedures
• Strong leadership and communication skills, with the ability to motivate and manage a team
• Excellent customer service skills and a commitment to delivering a high-quality dining experience
• Strong organizational and problem-solving skills, with the ability to handle multiple tasks simultaneously
• Familiarity with health and safety regulations and best practices in the food service industry
• Applicants must be local Malaysians
• Good speaking skills in English and Malaysian;
• Ability to work flexible hours, including evenings, weekends, and holidays

Job Types: Full-time, Permanent

Pay: RM1,695.64 - RM6,299.20 per month

Education:

• STM/STPM (Preferred)

Experience:

• Restaurant Management: 1 year (Preferred)