Interpretation Support (Mandarin / Catonese)

Job Summary/Overview

This position performs skilled consecutive, first-person interpretation. Work is

performed and reviewed under direct supervision, using well-defined policies and

procedures. Limited opportunity exists for exercising independent judgment and

decision-making. An incumbent refers most problems to a supervisor and generally all

non-routine problems.

Key Responsibilities and Accountabilities

• Provides meaning-for-meaning interpreting.

• Follows interpreter protocols as per training, policies, and procedures.

• Follows all policies and procedures related to information confidentiality and

interpreter ethics.

• Attends all required training.

• Continuously improves vocabulary and specialized subject matter knowledge, as

required for various clients.

• Maintains confidentiality as policies.

• Uses standard office equipment such as telephones, computers, copiers, and fax

machines.

• Uses MS Office applications such as Outlook, Word and Edge (or other internet

browser).

• All employees are required to perform the following essential functions:

demonstrate predictable, reliable, and timely attendance. follow written andverbal directions and complete assigned tasks on schedule; learn from directions, observations, and mistakes; work independently or as part of a team;interact appropriately with others including co-workers, supervisors, and customers; and work with supervision, receiving instructions/feedback.

Knowledge, Skills and Abilities

• Fluency in Mandarin/Cantonese & English

• Skilled at communicating, both orally and in writing in Mandarin/Cantonese &

English

• Basic understanding of linguistics and different cultures.

• Skilled in adjusting to rapidly changing circumstances

• Ability to react calmly and effectively in emergency situations

• Strong attention to detail and accuracy

• Ability to work independently and skilled at exercising initiative within the

parameter of company policies and procedures.

• Skilled at keeping supervisors informed of problems or issues

• Exceptional commitment to confidentiality

• Skilled in establishing and maintaining effective work relationships

• Uses MS Office applications such as Outlook, Word and Edge (or other internet

browser)

• Ability to operate competently common office equipment including, but not

limited to computer, fax, copier, and telephone system.

Job Types: Full-time, Permanent

Pay: RM4,000.00 - RM6,000.00 per month

Benefits:

• Additional leave
• Maternity leave
• Professional development
• Work from home

Schedule:

• Monday to Friday
• Night shift

Supplemental Pay:

• 13th month salary
• Attendance bonus
• Commission pay
• Performance bonus
• Yearly bonus

Language:

• Mandarin (Preferred)
• Cantonese (Preferred)