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Japanese Speaker | up to 11k | KL Sentral

  • Full Time, onsite
  • BRAINHUNTERS WORKFORCE SOLUTIONS SDN. BHD.
  • Brickfields, Malaysia
Salary undisclosed

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Summary of Primary Job Responsibilities:

  • Evaluates and resolves product/medical complaints with a particular focus on eye-care and contact lenses worldwide per FDA/ISO requirements.
  • Monitors feedback activity using complaint handling system and SAP to provide complaint resolution and promote customer satisfaction.
  • Provides education, product and service information while ensuring a satisfactory resolution.
  • Manages product returns and identifies quality signals
  • Provides documentation of compliments, enquiries and complaints.

Education:

  • A minimum of High School diploma is required. A BS/BA degree is preferred.
  • Must be proficient in English & Korean / Japanese and both written and spoken.

Benefits :

  • Graveyard allowance
  • Shift allowance
  • Relocation allowance
  • Accommodation allowance
  • Language allowance
  • Employment Permit

For more information, may reach out to me at 011-16299464 - Sha

Job Types: Permanent, Fresh graduate

Pay: RM10,000.00 - RM12,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday
  • Rotational shift

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus
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