B
Japanese Speaker | up to 11k | KL Sentral
Salary undisclosed
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
Summary of Primary Job Responsibilities:
- Evaluates and resolves product/medical complaints with a particular focus on eye-care and contact lenses worldwide per FDA/ISO requirements.
- Monitors feedback activity using complaint handling system and SAP to provide complaint resolution and promote customer satisfaction.
- Provides education, product and service information while ensuring a satisfactory resolution.
- Manages product returns and identifies quality signals
- Provides documentation of compliments, enquiries and complaints.
Education:
- A minimum of High School diploma is required. A BS/BA degree is preferred.
- Must be proficient in English & Korean / Japanese and both written and spoken.
Benefits :
- Graveyard allowance
- Shift allowance
- Relocation allowance
- Accommodation allowance
- Language allowance
- Employment Permit
For more information, may reach out to me at 011-16299464 - Sha
Job Types: Permanent, Fresh graduate
Pay: RM10,000.00 - RM12,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
- Rotational shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
Similar Jobs