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Customer Service - Banking Industry (Mandarin Speaker)

RM 4,000 - RM 5,000 / Per Mon


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  • Deliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency.
  • Execute client instructions and resolve issues.
  • Gather feedback, meet productivity standards, and continuously improve service quality.
  • Stay updated on products and skills through training.
  • Identify and address financial needs, safeguard customer information, and maintain brand loyalty.
  • Fluent in both English and Mandarin (reading, writing and speaking)
  • 6 months of minimum experience in Customer Service in Banking Industry preferred.
  • Working Time: 9am to 6pm, Monday to Friday (including Public Holiday)
  • Willing to work in Petaling Jaya
  • Join an International Company with a dynamic, youthful workplace
  • Ongoing training and development opportunities.
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