Receptionist

• Greeting guests upon arrival and making them feel welcomed.
• Administering check-ins and check-outs efficiently and accurately.
• Providing front desk services to guests.
• Assigning correct rooms and taking care of administrative duties.
• Delivering mail and messages as required
• Processing guest payments.
• Coordinating with Porters Service and Management.
• Being a source of information to guests on various matters such as hotel facilities, services, and local areas, key areas of tourist interest, main industrial area, etc.
• Handling meal and beverage requests as required in the absence of Straits Café Staff
• Handling of general and unique requests to provide a positive outcome.
• Diffusing conflict or tense situations with guests
• To use and record information as required, for follow up in the front office circulation log book and to fulfill guest requests according to the reservation record and guest history.

Job Types: Full-time, Permanent

Pay: RM1,900.00 per month

Benefits:

• Free parking
• Meal provided
• Opportunities for promotion

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Night shift
• Rotational shift

Supplemental Pay:

• Overtime pay

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Receptionist: 1 year (Preferred)

Language:

• English (Required)