Front Office Staff ( Receptionist)

Job Summary

As a Front Desk Receptionist, you will be the first point of contact for our company. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Duties

• Assist in creating a welcoming enviroment for guest.
• Answer incoming calls & emails promptly & courteously.
• Ensure reception area is tidy and presentable, with all necessary stationery and material
• Provide basic and accurate information in-person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
• Handle cash,credit card , digital payments accurately.

Experience

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Strong Customer service skills.
• Ability to be resourceful and proactive when issues arise
• Multitasking and time-management skills, with the ability to prioritize tasks

Job Type: Full-time

Schedule:

• Early shift
• Evening shift
• Night shift
• Weekend jobs

Experience:

• Customer service: 1 year (Required)