CUSTOMER CARE/SERVICE ASSISTANT

Job responsibilities:

· Responsible for day-to-day operation and administration of the clinic.

· Manage the daily patient flow of the clinic.

· Make, manage & monitor the scheduled appointments for the clinic.

· Involving in cashiering, patients complain or perform other administration duty as assigned.

· Any other jobs or duties as assigned by the immediate superior as and when required.

Requirements:

• At least have Diploma in Communication or any other related disciples, or knowledge in healthcare will be an added advantage.
• Good communication and analytical skills and telephone etiquette.
• Able to handle customers’ complaints and difficult situations.

Job Type: Full-time

Pay: RM2,000.00 - RM2,600.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Yearly bonus

Experience:

• Customer Care: 1 year (Preferred)
• Customer service: 1 year (Preferred)