Executive Administrative

Position Summary
The Administrative Executive supports the efficient operation of the office by managing communications, maintaining supplies and equipment, coordinating schedules, and ensuring accurate record-keeping. This role requires excellent organizational skills, computer proficiency, and a proactive approach to problem-solving while maintaining high standards of professionalism and confidentiality.

Key Responsibilities Office Operations and Communication

• Oversee office operations by managing incoming and outgoing communications, including correspondence and emails.
• Distribute communications promptly to the appropriate parties.
• Ensure the office is organized and well-maintained to support smooth daily operations.

Inventory and Supplies Management

• Regularly monitor and maintain office supply inventory by checking stock levels and anticipating future needs.
• Expedite supply orders, verify deliveries, and properly stock items.

Equipment Maintenance

• Perform preventive maintenance on office equipment and troubleshoot basic issues.
• Coordinate repairs and monitor the functionality of all office equipment.

Scheduling and Coordination

• Maintain and update therapists’ schedules, ensuring they are informed of appointments and any changes.
• Respond to client inquiries, forward messages, and keep clients updated on their appointment schedules.

Client Services

• Ensure clients are informed of any changes to their appointments and send timely reminders for payments.
• Deliver excellent client service, ensuring all inquiries are addressed professionally and promptly.

Record Management

• Monitor and record attendance of all children entering and leaving the center.
• Maintain accurate and up-to-date records, including staff administrative information such as leave balances, uniform distribution, and office key allocations.

Sales and Financial Reporting

• Process, record, and verify all daily credit sales, ensuring accurate issuance of receipts to customers.
• Generate and maintain sales reports as required.

Staff Collaboration and Development

• Actively participate in staff meetings, training sessions, and business development initiatives.
• Contribute to peer sharing and team-building activities.

Key Qualifications

• Proven proficiency in using computers and software applications, including word processing, spreadsheets, and email platforms.
• Strong organizational skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Capability to multitask and work effectively under minimal supervision.

Job Type: Full-time

Pay: RM1,709.09 - RM3,099.09 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Administration: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)