Mandarin Customer Support Executive (Social Media-Penang)
RM 4,100 - RM 4,400 / Per Mon
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- User Support and Assistance: Respond to user inquiries through phone, chat, or email regarding platform features, account setup, and troubleshooting.
- Technical Troubleshooting: Diagnose and resolve common technical issues, such as video playback errors, encoding problems, or device compatibility issues.
- Feedback Collection and Reporting: Document user feedback on platform functionality, user experience, and potential improvements.
- Education: Minimum SPM, Fresh-graduate are welcome.
- Language: Requirement need to speak, read, and listen in Mandarin and English.
- Technical Proficiency: Familiarity basic office tools like MS Office or Google Workspace.
- Time Management and Multitasking: Handle multiple tasks or customer inquiries efficiently.
- Willing relocate in Bayan Lepas, Pulau Pinang.
- Willing work in Rotational shift.
- Provided training.
- Provided language allowance
- Join an International Company with a dynamic, youthful workplace.
- Ongoing training and development opportunities.
- Provide EPF & SOSCO.
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