Collections Executive
RM 3,000 - RM 4,000 / Per Mon
Original
Simplified
- Contact and communicate with debtors to facilitate timely repayment.
- Negotiate suitable repayment plans and settlements.
- Maintain accurate records of interactions and agreements.
- Ensure compliance with debt collection laws and regulations.
- Collaborate with internal teams for effective debt recovery.
- Identify cases for escalation or legal action when necessary.
- Generate reports on collection progress and recovery rates.
- Stay updated on industry best practices and regulations.
- Meet collection targets and performance metrics.
- Provide professional and respectful customer service throughout the process
- A diploma graduate with minimum 1 year of collections/ credit recovery experience
- Any collection and credit recovery experience (Telco, retails, etc)
- Required Languages: English (Read, Type and Speak)
- Join an International Company with a dynamic, youthful workplace
- Ongoing training and development opportunities.
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