客服Customer Service - Sungai Besi (RM3,500-RM4,500)
RM 3,500 - RM 3,999 / Per Mon
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Working Location: Sungai Besi, KL Working Hours: Mon – Fri 9am-6pm (office), Sat 9am-1pm (work from home) Salary Range: Basic MYR3,000~RM4,500 Responsibilities: Responsible for the clinical operations flow, receiving telephone call or email, handling Whatsapp enquiries, assist customer for product/ service enquiries, and customer payment collection. Be the main liaison between client and clinical operations to ensure smooth communication, appointments and arrangements. Actively promote product, service and ongoing promotions to customer Identify sales opportunities by understanding customer needs and suggest relevant product or services Service recovery and feedback management. Perform any other ad-hoc administrative tasks when needed. Requirements: Min Diploma and above. Ability to communicate in both English, Mandarin and Bahasa Malaysia. Proven experience in customer service will be considered a plus. Excellent computer skills (MS Office). Well-organized and responsible with an aptitude in problem-solving. Ability to work under pressure. Preferably a detailed oriental and fast learner. Whatsapp 011 5765 2258
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