Social Media Expert
RM 3,500 - RM 5,000 / month
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1. Content Creation & Management:
- Develop, schedule, and publish high-quality, engaging content across all social media channels, including Facebook, Instagram, TikTok, and YouTube
- Collaborate with the design and marketing teams to create visually appealing graphics, videos, and posts.
- Develop engaging email content to nurture leads and drive customer retention.
- Track campaign performance across all channels and provide insights for optimization.
2. Community Engagement:
- Monitor and respond to comments, messages, and inquiries in a timely and professional manner.
- Build and maintain strong relationships with followers and the riding community.
3. Social Media Strategy:
- Plan and execute social media campaigns to support brand goals, product launches, and promotional activities.
- Identify and leverage trends, hashtags, and current events to maximize engagement.
4. Meta Ads Management:
- Create, manage, and optimize Meta Ads (Facebook and Instagram) to drive brand awareness, traffic, and conversions.
- Set up ad campaigns, monitor performance, and adjust strategies based on analytics and KPIs.
- Ensure ad creative aligns with the brand and resonates with the target audience.
5. In-House App Management:
- Oversee communication with app users, including sending notifications about promotions, updates, and events.
- Monitor user experience within the app, collect feedback, and collaborate with the development team to implement improvements.
- Analyze app user engagement metrics to drive targeted communications and campaigns.
6. Analytics & Reporting:
- Track and analyze social media performance using analytics tools to measure engagement, growth, and ROI.
- Provide regular reports and insights to improve content strategy and achieve KPIs.
7. Collaboration:
- Work with cross-functional teams to ensure consistency in messaging and brand representation.
- Collaborate with influencers and partners for campaigns and sponsorships.
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