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Social Media Expert

RM 3,500 - RM 5,000 / month

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1. Content Creation & Management:

  • Develop, schedule, and publish high-quality, engaging content across all social media channels, including Facebook, Instagram, TikTok, and YouTube
  • Collaborate with the design and marketing teams to create visually appealing graphics, videos, and posts.
  • Develop engaging email content to nurture leads and drive customer retention.
  • Track campaign performance across all channels and provide insights for optimization.

2. Community Engagement:

  • Monitor and respond to comments, messages, and inquiries in a timely and professional manner.
  • Build and maintain strong relationships with followers and the riding community.

3. Social Media Strategy:

  • Plan and execute social media campaigns to support brand goals, product launches, and promotional activities.
  • Identify and leverage trends, hashtags, and current events to maximize engagement.

4. Meta Ads Management:

  • Create, manage, and optimize Meta Ads (Facebook and Instagram) to drive brand awareness, traffic, and conversions.
  • Set up ad campaigns, monitor performance, and adjust strategies based on analytics and KPIs.
  • Ensure ad creative aligns with the brand and resonates with the target audience.

5. In-House App Management:

  • Oversee communication with app users, including sending notifications about promotions, updates, and events.
  • Monitor user experience within the app, collect feedback, and collaborate with the development team to implement improvements.
  • Analyze app user engagement metrics to drive targeted communications and campaigns.

6. Analytics & Reporting:

  • Track and analyze social media performance using analytics tools to measure engagement, growth, and ROI.
  • Provide regular reports and insights to improve content strategy and achieve KPIs.

7. Collaboration:

  • Work with cross-functional teams to ensure consistency in messaging and brand representation.
  • Collaborate with influencers and partners for campaigns and sponsorships.