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- Managing workflow: Assigning tasks, scheduling work, and setting priorities
- Training: Training new employees
- Evaluating performance: Reviewing completed work and providing feedback
- Helping employees: Resolving employee issues and disputes, and helping employees advance their careers
- Restaurant environment: Maintaining a clean and organized restaurant environment.
- Ability to provide warm and welcoming service with a genuine smile to create a café that is loved by customers.
- Strong interpersonal skills to ensure customers feel comfortable and enjoy their experience, encouraging repeat visits.
- A passion for hospitality and a customer-focused attitude that enhances the overall atmosphere of the café.
- Training: Training new employees
- Managing workflow: Assigning tasks, scheduling work, and setting priorities
- Proven experience working as a supervisor in the hospitality industry.
- The ability to work in a fast-paced environment.
- The ability to stand for extended periods.
- Strong management skills.
- Excellent organizational skills.
- Effective communication skills.
- Exceptional customer service skills.
- After joining the cafe as a service staff, you will undergo a three-month probation period. You will be promoted to a supervisor role if you are deemed to have met the requirements for the position.
- Proven experience working as a supervisor in the hospitality industry.
- Employees Provident Fund (EPF)
- Social Security Organization (SOCSO)
- Annual leave
- Sick leave
- Maternity/Paternity leave
- Staff Meal and Staff Beverages
- Social Security Organization (SOCSO)
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