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A bellman, as part of the concierge team, assists guests by handling luggage, providing directions, and delivering items to rooms. Their duties include greeting guests, helping with luggage during check-in and check-out, escorting guests to their rooms, offering local information and recommendations, and coordinating with other hotel services. They may also arrange transportation and deliver packages or messages to rooms. Overall, bellmen play a key role in enhancing the guest experience by offering friendly, attentive, and helpful service.
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