Digital & E-Commerce Executive

We're hiring a Digital Marketing & E-commerce Executive. In this role, you will be responsible for managing our e-commerce platform, executing digital marketing strategies, and optimizing the customer journey to increase online sales. You will work closely with cross-functional teams to develop, implement, and track the performance of online campaigns.

You will play an important role in:

• E-commerce & Corporate Website Management:
• Manage and update the e-commerce store & Corporate Website Content, including product listings, pricing, promotions, and inventory.
• Monitor website performance and user experience, making recommendations for improvements.
• Coordinate with the Customer Service, fulfilment team to ensure timely and accurate order processing and delivery.
• Digital Marketing:
• Plan and execute digital marketing campaigns across various channels, including email, social media, PPC, SEO, and content marketing.
• Develop and manage content for digital platforms, ensuring consistency with brand voice and guidelines.
• Analyse and report on the performance of digital campaigns, providing insights and recommendations for optimization.
• Analytics & Reporting:
• Track and analyse key performance metrics (e.g., traffic, conversion rates, average order value).
• Use data-driven insights to optimize marketing efforts and enhance customer experience.
• Prepare regular reports on e-commerce and digital marketing performance.
• Customer Engagement:
• Develop and implement strategies to enhance customer engagement and retention.
• Manage customer feedback, reviews, and inquiries through various platforms to maintain high satisfaction levels.

To be successful in this role, you will need to have:

• A bachelor’s degree in digital marketing, Marketing, or equivalent.
• Experience with e-commerce platforms, databases, web analytics, and digital marketing tools.
• Possess good communication skills in English and Bahasa Malaysia.
• Able to work in team.

If you have passion for e-commerce and digital marketing, we’d like to meet you. Extensive trainings will be provided.

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM4,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Application Question(s):

• What's your expected monthly basic salary?
• How much notice are you required to give your current employer?

Education:

• Bachelor's (Required)

Experience:

• eCommerce Executive: 1 year (Preferred)
• digital marketing: 1 year (Preferred)