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Service Technician (Based in Cheras)

RM 2,200 - RM 3,000 / month

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Position Summary:

The Service Technician is responsible for dismantling, assembling, troubleshooting, testing, and servicing the Company’s products (after-sales service). We are currently seeking for Service Technician to be part of our Service Team, to be based at our Wisma CKE (Cheras).

Responsibilities:

  • Carry out 100% after-sales troubleshooting of the company’s products and service visits of the units within your designated customers and territory to achieve customer satisfaction.
  • Repair, service and install Company’s products at the customer site (after-sales service and projects).
  • Identify and resolve issues with refrigeration, electrical and gas units quickly and efficiently.
  • Checking electrical/ electronic/ mechanical faults of the units.
  • Maintain accurate records of service activities and repairs.
  • Communicate effectively with customers while on-site to build a good rapport.

Requirements:

  • Possess a Diploma or Certificate in Refrigeration/ Air-Conditioning/ Electrical/ Electronic Engineering or any related Technical Field.
  • Having relevant working experience in repairing kitchen equipment and commercial refrigerators with a minimum of 3-5 years experience.
  • Strong knowledge of various kitchen equipment, including ovens, grills, fryers, dishwashers, refrigeration units, etc.
  • Proficient in troubleshooting and repairing equipment malfunctions and breakdowns; mechanical/ electrical/ electronic failures.
  • Possess valid B2 and D Class driving license.
  • Salary offered will be commensurate with the candidate’s relevant experience.
  • 1 Full-time position available.

Working Schedule:

  • 5-Days Working per Week (alternate Saturday on a rotation basis and entitled for 1-Day Off on weekdays if working on Saturday)
  • Normal Working Hours (9.00 am ~ 6.00 pm – Monday to Friday with 1-hour Rest/ Breaktime) & (9.00 am ~ 5.00 pm – Saturday with 1-hour Rest/ Breaktime).
  • Rest Day – Sunday.

Benefits:

  • Overtime Payment (Rate as per the Employment Act’s requirements).
  • Staff Benefits (Annual/ Medical/ Hospitalisation/ Congratulatory/ Compassionate Leave & Medical Coverage).
  • Statutory Contributions (EPF, SOCSO & HRDF).
  • Annual Salary Increment and Bonus (will be based on Company's Performance).
  • Technical Service Training will be provided.
  • Company Uniforms will be provided.

Job Type: Full-time

Pay: RM2,200.00 - RM3,000.00 per month

Supplemental Pay:

  • Overtime pay
  • Performance bonus