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Billing Specialist

RM 3,000 - RM 3,500 / month

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Position : Billing Specialist

Basic salary : RM3000-RM3500 per month

Working Hours : Mon-Thurs (8.30am-6pm), Fri (8.30am-5pm)

Working Location : Jalan Perak 4, Kawasan Perindustrian Pasir Gudang, 81700 Pasir Gudang, Johor

Job Description Summary :

The Billing Specialist is responsible for the end-to-end invoicing process for the APAC region. The role focuses on ensuring accuracy, efficiency, and continuous improvements in billing and customer claim crediting processes.

What you will do :

  • Create invoices and related billing documents
  • Proactively communicate and co-operate with internal and external stakeholder in own responsibility area
  • Responsible in developing clear work instructions/SOPs and keeping documentation on invoicing process up-to-date
  • Ensuring accurate and timely billing and customer claim crediting within SLA
  • Resolving complex and non-standard billing and customer claim crediting issues
  • Responsible in customer rebates calculation process in APAC area
  • Actively drive improvement ideas and development in billing process
  • Monitor and resolve billing related system errors
  • Actively participate in testing and implementation of development of new features and system release in billing system
  • Provide own area expertise in different UPM projects
  • Collaborate with IT to resolve any issue related to billing via ticketing system
  • Ensure adherence to best practices and proper working procedures.
  • Any other tasks assigned by Team Leader

Who you are :

  • Fluent communication and written in English.
  • Have 3-5 years experience in billing or other departments such as AR, AP, GL.
  • Able to work on Malaysia public holidays.

Interested kindly whatsapps : 011-32916123

Job Types: Full-time, Contract, Fresh graduate

Pay: RM3,000.00 - RM3,500.00 per month

Benefits:

  • Health insurance

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Overtime pay