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Position : Billing Specialist
Basic salary : RM3000-RM3500 per month
Working Hours : Mon-Thurs (8.30am-6pm), Fri (8.30am-5pm)
Working Location : Jalan Perak 4, Kawasan Perindustrian Pasir Gudang, 81700 Pasir Gudang, Johor
Job Description Summary :
The Billing Specialist is responsible for the end-to-end invoicing process for the APAC region. The role focuses on ensuring accuracy, efficiency, and continuous improvements in billing and customer claim crediting processes.
What you will do :
- Create invoices and related billing documents
- Proactively communicate and co-operate with internal and external stakeholder in own responsibility area
- Responsible in developing clear work instructions/SOPs and keeping documentation on invoicing process up-to-date
- Ensuring accurate and timely billing and customer claim crediting within SLA
- Resolving complex and non-standard billing and customer claim crediting issues
- Responsible in customer rebates calculation process in APAC area
- Actively drive improvement ideas and development in billing process
- Monitor and resolve billing related system errors
- Actively participate in testing and implementation of development of new features and system release in billing system
- Provide own area expertise in different UPM projects
- Collaborate with IT to resolve any issue related to billing via ticketing system
- Ensure adherence to best practices and proper working procedures.
- Any other tasks assigned by Team Leader
Who you are :
- Fluent communication and written in English.
- Have 3-5 years experience in billing or other departments such as AR, AP, GL.
- Able to work on Malaysia public holidays.
Interested kindly whatsapps : 011-32916123
Job Types: Full-time, Contract, Fresh graduate
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Overtime pay