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Job Description
- Create invoices and related billing documents
- Proactively communicate and co-operate with internal and external stakeholder in own responsibility area
- Responsible in developing clear work instructions/SOPs and keeping documentation on invoicing process up-to-date
- Ensuring accurate and timely billing and customer claim crediting within SLA
- Resolving complex and non-standard billing and customer claim crediting issues
- Responsible in customer rebates calculation process in APAC area
- Actively drive improvement ideas and development in billing process
- Monitor and resolve billing related system errors
- Actively participate in testing and implementation of development of new features and system release in billing system
- Provide own area expertise in different UPM projects
- Collaborate with IT to resolve any issue related to billing via ticketing system
- Ensure adherence to best practices and proper working procedures.
Qualifications
- Fluent oral and written English
- Experience in billing or other departments such as AR, AP, GL
- Able to work on Malaysia public holidays
Job Types: Full-time, Contract
Contract length: 8 months
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
- Early shift
- Monday to Friday
Experience:
- Billing: 1 year (Required)
Language:
- English (Required)
Location:
- Pasir Gudang (Required)
Expected Start Date: 03/01/2025
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