Billing Speacialist

Job Description Summary:

The Billing Specialist is responsible for the end-to-end invoicing process for the APAC region. The role focuses on ensuring accuracy, efficiency, and continuous improvements in billing and customer claim crediting processes.

This position will be based in Pasir Gudang, Johor Bharu.

What you will do:

· Create invoices and related billing documents

· Proactively communicate and co-operate with internal and external stakeholder in own responsibility area

· Responsible in developing clear work instructions/SOPs and keeping documentation on invoicing process up-to-date

· Ensuring accurate and timely billing and customer claim crediting within SLA

· Resolving complex and non-standard billing and customer claim crediting issues

· Responsible in customer rebates calculation process in APAC area

· Actively drive improvement ideas and development in billing process

· Monitor and resolve billing related system errors

· Actively participate in testing and implementation of development of new features and system release in billing system

· Provide own area expertise in different UPM projects

· Collaborate with IT to resolve any issue related to billing via ticketing system

· Ensure adherence to best practices and proper working procedures.

· Any other tasks assigned by Team Leader

Who you are:

· Fluent oral and written English

· Experience in billing or other departments such as AR, AP, GL

· Able to work on Malaysia public holidays

This is what we offer for you

· A meaningful job – We have an inspiring purpose ‘We create a future beyond fossils. Our work is impactful and transformative.

· A caring community – Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.

· Development opportunities – We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.

· Responsible employer - Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas from climate change to biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.

Job Type: Contract
Contract length: 8 months

Pay: RM2,000.00 - RM3,500.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift
• Monday to Friday