Customer Service Executive | Mandarin Speaker | January 2025
Salary undisclosed
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Position: Tele Sales Executive (Inbound)
Location: PJ City Development
Language: Mandarin
Role Type: Permanent (Bank industry)
Key Responsibilities:
- Answer incoming calls and respond to customer inquiries professionally.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints or issues in a timely and effective manner.
- Maintain a positive and empathetic attitude toward customers.
- Record and update customer interactions and information in the database.
- Escalate complex issues to the appropriate department when necessary
Requirement:
- Mandarin-speaking (3 HC)
- Must be able to speak and write Mandarin with decent English (no fluency is required)
- Open to fresh graduates or candidates with a minimum of 1 year of experience
Max Salary: RM 3500
Working Hours: Monday to Friday, 9:00 AM to 6:00 PM
Interview Process: 1 round, including a written assessment
Job Type: Full-time
Pay: RM2,800.00 - RM3,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
- Yearly bonus
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- TeleMarketing: 1 year (Preferred)
Language:
- Mandarin (Required)
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