E-Commerce Manager

Poly Lulu was established in 2016 as a fashion brand dedicated to empowering plus-size women with confidence and beauty. As Taiwan’s largest plus-size fashion brand with a global customer base, we are now expanding into Malaysia and other Asian markets in 2025.

Job Responsibilities

1. E-Commerce Operations:

• Oversee the full operation of Poly Lulu’s Malaysia website, including migrating content and products from the Taiwan website.
• Manage the e-commerce team to ensure the smooth functioning of the website and app.
• Monitor website traffic, conversion rates, and user experience, and implement optimization strategies.
• Develop annual and quarterly sales plans to achieve online revenue and order targets.

2. Social Media and Influencer Management:

• Plan and execute campaigns on Facebook, Instagram, and other social media platforms to enhance brand visibility and engagement.
• Build relationships with local influencers and content creators to drive brand awareness.
• Analyze social media performance data and optimize strategies to increase market penetration.

3. Inventory and Logistics Management:

• Monitor inventory levels to align supply with sales demand and minimize overstock.
• Coordinate logistics and delivery to ensure timely order fulfillment and improve customer satisfaction.

4. ERP and Website Management:

• Utilize e-commerce ERP systems to streamline order processing, inventory updates, and sales reporting.
• Maintain and optimize the integration of online store platforms and third-party tools, ensuring technical stability and functionality.

Qualifications

Basic Requirements:

• At least 3 years of experience in e-commerce operations, with comprehensive knowledge of all aspects of brand e-commerce.
• Experience in social media management and influencer collaborations, with a proven ability to execute effective campaigns.
• Proficiency in ERP systems and e-commerce platforms (e.g., Shopify, WooCommerce, Magento).
• Strong ability to devise and implement sales strategies, with analytical skills for interpreting sales and marketing data.
• Excellent team management skills to motivate and lead the team to achieve goals.
• Fluency in both English and Mandarin for effective communication.

Preferred Qualifications:

• Experience in the fashion or apparel e-commerce industry.
• Knowledge of SEO/SEM, digital advertising, and analytics tools (e.g., Google Analytics).
• Participation in e-commerce system setup or upgrade projects.

What We Offer

• Competitive salary and performance-based bonuses.
• A supportive work environment where you can showcase your expertise and creativity.
• Opportunities to collaborate with an international team and play a key role in expanding the brand in the Asian market.

Job Type: Full-time

Pay: RM6,800.00 - RM13,500.00 per month

Benefits:

• Opportunities for promotion

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Experience:

• managing brand e-commerce operations?: 3 years (Required)

Language:

• fluent in both English and Mandarin? (Required)

Expected Start Date: 03/01/2025