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Service Advisor (Perodua 3S Center)

RM 1,500 - RM 1,700 / Per Mon


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  • Ensure overall customer satisfaction with aftersales service.
  • Ability to effectively communicate with customers regarding services recommended and performed.
  • Prepares service estimates, sells routine maintenance / repair services, and conducts follow-ups regarding unsold services and customer inquiries.
  • Performs opening and closing responsibilities.
  • Schedules appointments, answers phone and collects funds for services performed.
  • Conducting final inspection and vehicle handover.
  • Ad hoc duties as and when assigned.
  • Candidate must possess at least Certificate / Diploma / Advanced / Higher / Graduate Diploma in Automotive field.
  • At least 1 Year of working experience in the related field is required for this position.
  • Good command of written and spoken in English and Bahasa Malaysia.
  • Excellent customer service, interpersonal, and communication skills.
  • Strong organizational, decision making, and problem-solving skills.
  • Able to advise and communicate with customers regarding vehicle situation.
  • Required Skill(s): Knowledge of dealing with complaints, basic knowledge of service automotive techniques, business systems, and basic computer skills.
  • Ability to work under pressure and tight deadline.
  • Able to work with minimum supervision, confident, dynamic, and customer-oriented attitude.
  • Must have a valid driving license and possess own transportation.
  • Able to work on weekend’s (Saturday & Sunday) and during Public Holidays (If required).
  • Must willing to work in JALAN KLANG LAMA, KUALA LUMPUR.
  • EPF/SOCSO
  • Professional development
  • Good and friendly working environment
  • Attractive salary package
  • Career growth opportunities