Aesthetic Clinic Assistant

As a Clinic Assistant at our prestigious aesthetic clinic, you will play a vital role in providing excellent customer care and support to ensure a seamless and positive experience for our clients. You will work closely with medical staff and support the day-to-day operations of the clinic.

Clinic Customer Support

• Assist medical staff with procedures, treatments, and examinations as needed.
• Assist medical staff with procedures, treatments, and examinations as needed.
• Greet customers, assist with check-in procedures, and ensure a welcoming and comfortable environment for all clients.
• Manage customer appointments, including scheduling, rescheduling, and confirming appointments.
• Maintain accurate customer records, including treatment histories, treatment plans, and billing information.
• Monitor and maintain clinic supplies, including ordering stock and ensuring proper inventory levels.
• Provide customer with information on treatments, procedures, and post-care instructions.
• Process customer payments, handle billing inquiries, and coordinate with insurance providers when necessary.
• Ensure cleanliness and organization within the clinic, including maintaining a sanitary environment and sterilizing equipment.
• Address customer inquiries, concerns, and feedback in a professional and empathetic manner.
• Adhere to clinic policies, procedures, and regulatory requirements to ensure customer confidentiality and safety.

• Proficiency in English and Mandarin is an added advantage
• SPM, Diploma or equivalent; certification in medical assisting is a plus.
• Previous experience in a healthcare or aesthetic clinic setting is preferred.
• Immediate availability is added advantage.
• Strong interpersonal and communication skills.
• Attention to detail and the ability to multitask in a fast-paced environment.
• Knowledge of medical terminology and basic medical procedures.
• Proficiency in basic computer skills.

• Employee Discounts: Providing discounts on company products or services, help employees save money on purchase.
• Employee Referral Programs: Incentivizing employees to refer qualified candidates for open positions by offering referral bonuses or rewards for successful hires.
• Celebrations and Events: Organizing regular team-building events, holiday celebrations, milestone recognitions, or themed days to foster a positive and engaging work culture.