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Internship - Trainee (Customer Service)

RM 0 - RM 1,200 / Per Mon

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1. Assists in customer’s inquiries/complaints. 2. Acknowledging and resolving customer complaints. 3. Assist in following up to ensure that appropriate actions were taken on customer’s requests. 4. Ensure customer satisfaction and provide professional customer support. 5. Maintaining positive and professional attitude toward customers at all times. 6. Keep records of customer interactions and transactions, recording details of inquiries, complaints and comments as well as actions taken. 7. Assist in monthly outlet visit for investigation on customer’s feedback. 8. Perform other duties as required or assigned.