Sales Operations Executive

RM 3,500 - RM 4,500 / Per Mon

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1) Administrative Support:

Serve as the primary point of contact for internal and external communications related to the GM’s office.
Manage the GM’s calendar, including scheduling meetings, appointments, and travel arrangements.
Prepare reports, presentations, and documentation for meetings.
Organize and maintain confidential files and records.

2) CRM Monitoring & Management:

Oversee the CRM system to ensure data accuracy and up-to-date information on clients and prospects.
Monitor CRM activities to track lead generation, follow-ups, and client engagement.
Generate CRM reports for sales meetings and GM reviews.
Work with the sales team to ensure CRM usage aligns with company policies and goals.

3) Sales Pipeline Management:

Assist in managing the sales pipeline by tracking opportunities, progress, and conversions.
Collaborate with sales teams to ensure timely updates of the pipeline stages.
Provide weekly and monthly sales pipeline reports to the GM.
Identify bottlenecks in the pipeline and suggest improvements to sales processes

4) Licensing Status Management:

Maintain records of licenses, certifications, and permits required for company operations.
Ensure timely renewals and monitor compliance with regulatory requirements.
Coordinate with legal and compliance teams to handle any licensing issues or renewals.

5) Sales Operations Monitoring:

Assist the GM in monitoring sales operations, ensuring processes are followed efficiently.
Track sales performance metrics and assist in preparing performance reports.
Provide administrative support to sales teams as needed, including contract management and client follow-ups.
Collaborate with finance, operations, and sales departments to ensure smooth sales operations.

Job Type: Full-time

Pay: RM3,500.00 - RM4,500.00 per month

Benefits: