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Customer Service Consultants

RM 8,000 - RM 8,500 / month

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Title: Customer Service Consultant (E-Commerce Industry)

Mode: Work from Office

(Level 1, Tower 6, Avenue 5, The Horizon, Bangsar South, Kuala Lumpur, Malaysia)

  • Day: By rotation including weekends

(5 working days, 2 days off)

  • Time: 24/7 operating hours shift

(Will be having a few shifts in between, 40 working hours per week)

Total Salary Package

RM8000-RM8525 (Basic + allowances)

Job Description

  • Responsible for maintaining a high level of professionalism with clients and working

to establish a positive rapport with every caller

  • Maintains customer records by updating account information.
  • Exemplary communication skills and customer-oriented approach
  • Ability to present, persuade and communicate effectively
  • Excellent knowledge of computer

Work mode/day/time

Job Requirement

  • Japanese Speaking with Kanji writing skill
  • Both native & non native are welcomed
  • Non Native should have N1 or N2 certification (preferably)
  • Candidates with e commerce experience will be an advantage
  • Candidates with English communication skill is welcomed but not mandatory

Job Type: Full-time

Pay: RM8,000.00 - RM8,500.00 per month

Ability to commute/relocate:

  • Bangsar South: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Kanji writing skill

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer service e-commerce: 1 year (Preferred)

Language:

  • English (Preferred)

License/Certification:

  • JLPT N1 orN2 certificate (Required)

Location:

  • Bangsar South (Preferred)