Epicareer Might not Working Properly
Learn More

Customer Service Executive (Oil & Gas Industry) - January 2025 Intake

RM 2,200 - RM 2,600 / month

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

Customer Service Executive (Contact Center)

  • Full-Time position
  • Working Location : Ampang Jaya - Common Ground, Jalan Kolam Air Lama, Ampang Jaya, Selangor (Near Ampang Puteri Hospital / Behind Ampang Point)
  • Basic Salary: RM 2,000- RM2,600 ( Monthly)
  • Fix Attendance Allowance: RM200 (Monthly)
  • Working Days: Monday – Sunday (5 working days & 2 rotational off days)
  • Working Hours: (8.00am - 5.00pm, 8.30am - 5.30pm, 9.00 am - 6.00pm, 10.00 am - 7.00pm, 11.00am - 8.00pm, 12.00 pm- 9.00 pm)

Summary

  • An inbound customer service agent plays a significant role in building a brand's reputation.

Job Descriptions.

  • Your responsibilities include responding to calls, emails, messages, and any other means of communication from customers to help meet their needs and inquiries.
  • Solving all product or service-related issues of the customers.
  • Giving the right pitch to the potential customers, so they end up buying the product or availing the services.
  • Keeping a proper record of the customers.
  • Maintaining and updating the information of the customers regularly
  • Providing the best possible solution to the queries of the customers

Job Requirements:

  • Fresh grads from any field are welcome to apply.
  • Candidate with relevant working experience are welcome to apply.
  • Good communication skills (in BM & English) are a must.
  • Able to work on rotational shifts including weekends, and public holidays.
  • Possess outstanding customer service skills, customer-focused, with a desire to resolve each customer's issue.
  • Strong interpersonal skills and a fast learner.

Job Type: Full-time

Pay: RM2,200.00 - RM2,600.00 per month

Benefits:

  • Professional development

Application Question(s):

  • What is your expected salary?
  • Can you start work on January 14, 2025?

Application Deadline: 01/14/2025
Expected Start Date: 01/14/2025