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Hokkien Outbound Sales | Customer Service @ PJ -

  • Full Time, onsite
  • Agensi Pekerjaan Times Management Consultancy Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 3,500 - RM 4,700 / Per Mon

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Job Scope:

  • Receive inbound and/or place outbound calls.
  • Provide accurate and timely responses for inquiries coming through email and live chat support channels.
  • Filter content from the client's website.
  • Perform data and research functions. Provide support through known basic troubleshooting techniques.
  • Manage and resolve customer complaints. You will identify and escalate priority issues.

Requirements:

  • 6 months of outbound experience is required
  • Hokkien speaking and Mandarin typing are required as Teammates will be supporting Taiwanese customers
  • Basic English skills are required

Our Offer to You:

  • Holiday double pay, OT will be provided
  • ⁠Free meal per day
  • NO OVERNIGHT SHIFT

**Only shortlisted candidates will be contacted. All the best with your job search.

Job Type: Full-time

Pay: RM3,500.00 - RM4,700.00 per month

Schedule:

  • Rotational shift

Application Question(s):

  • Are you able to read, write and type in Mandarin?

Experience:

  • outbound: 1 year (Preferred)

Language:

  • Hokkien (Preferred)